FAQs

Do you accept returns?

Yes. We accept returned items within 14 days from when they were confirmed delivered. We will provide a refund in full for all items that are returned in the original condition in which they were received. Please read our Terms & Conditions for more information about returns.

How much do you charge for shipping?

All our products have a $6.99 shipping fee. Priority shipping will have a $15.99 shipping fee. All items are shipped via USPS Priority Mail with tracking and signature confirmation. We will email you to let you know when your item will be shipped and provide you with a tracking number.

Do products expire?

Yes. Cosmetics typically have a shelf life of 3 years, but this period shortens after opening. We recommend using them promptly after opening. You can determine if they've expired by checking for changes in scent, texture, or color.

Proper storage can effectively slow down the aging process of cosmetics:
Store away from light
Keep away from high temperatures
Store in airtight containers
Clean tools regularly

What forms of payment do you accept?

We accept payments by check or wire transfer. Credit cards charge us a percentage of each transaction. By not having transaction fees, we can provide better discounts on our postage. For more information about payment options and holding times please read our Terms & Conditions.

Do you charge sales tax?

No. The sales tax law states “Gross receipts from the sale of U.S. Postal Service stamps sold for the purpose of postage are not subject to tax.”

How long will it take for me to receive the product?

It depends on your payment method, and when you send it.

All orders will be put on hold for up to 10 days from the date the order was placed until payment is received. Your items will be removed from our website and will no longer be available for sale to anyone during the holding time.

Once payment is received by us, we require an additional holding time from the date it was received to allow for the payment to completely process and clear. Payments by check will require up to 4 business days. Payments by bank wire transfer will require 1 business day to process.